How the Ask 7Flows assistant and the contact form handle your information.
Last updated: June 16, 2026 · Applies to the Ask 7Flows assistant and the contact form on this site.
Your conversation is held in your browser only. Each message is sent to our backend to generate that answer; the text is not stored. If you choose “Email me this conversation,” the conversation is transmitted once so we can email it back to you, then discarded — we keep only a short, redacted summary as our business record. Before that summary is stored, a redaction pass removes email addresses and phone numbers automatically, and names and companies by instruction.
If you ask us to email you the conversation, we store your work email and the redacted summary as a business record. This is opt-in — you provide it by entering your email. We use it to follow up about your inquiry. We do not sell or share it.
We use Cloudflare Turnstile to keep bots out. For rate limiting, we store a salted, one-way hash of your IP address — never the raw IP — and these counters are deleted after 7 days.
When you submit the diagnostic-request form, we store your name, company/role, and message as a business record and email it to Larry Crane so he can respond. We use it only to reply to your request.